What our guests say

Our customer satisfaction index

84%
Based on 3 061 evaluations on 16 Portals

5.00
Sehr gut und professionell geführtes Hotel
Price-performance ratio
5.00
Service
5.00
Jederzeit freundlich, ansprechbar, hilfsbereit mit guten Tipps
Breakfast
5.00
Toll gedeckter Tisch, sehr umfangreiches, frisches Frühstücksbuffet. Auf Wunsch sofort frische In, Rührei.....
Location
5.00
Super mittendrin und tolles Viertel
Cleanliness
5.00
Rooms
5.00
Wir hatten Glück mit Zimmer zum Hof. Totale Ruhe...

4.50
Gastfreundliches Hotel mit freundlichem Personal, würde beim nächsten Besuch wieder in Ihrem Haus absteigen.
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

3.60
Tolles Hotel...abgesehen von dem Caruso für Arme, der morgens um 3 Uhr seine Arien irgendwo im Innenhof zum Besten gab...
Price-performance ratio
5.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
2.00
Rooms
3.00

4.67
Gepflegtes Hotel, guter Service und Frühstück. Zimmer etwas klein. Fernsehen mäßig, schlechte Programmführung und Senderwahl.
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
4.00

3.67
Very disappointing. Our fifteenth time in Berlin which I love and I thought it time to try a different hotel. We will not be back to Hackescher Markt.
Price-performance ratio
3.00
Service
2.00
Staff were not very friendly. They gave us incorrect information the night before we checked out, saying we had paid and our bill was settled. The following morning when we were in a hurry, we were told we had not paid. Sloppy service.
Breakfast
5.00
The friendliest member of staff was the person who prepared and served the breakfast. This review would have been much worse had it not been for her. She deserves praise.
Location
5.00
Cleanliness
4.00
Rooms
3.00
Rather small and dark. Ventilation was difficult.

2.83
Ein Cityhotel mit freundlichem Personal. Leider ist der Standard der Zimmer nicht mehr Stand der heutigen Zeit
Price-performance ratio
2.00
Service
4.00
Breakfast
4.00
Location
3.00
Cleanliness
3.00
Rooms
1.00

3.83
We had a good time in Berlin. We will be back - with airconditioning!
Price-performance ratio
4.00
Service
3.00
Mostly friendly
Breakfast
4.00
Good croisants :)
Location
5.00
Hackesher Markt is so central you would not beleive it. Everything is close.
Cleanliness
4.00
Good
Rooms
3.00
If it's in the summer I would not recommend my room without asking for airconditioning. It was almost impossible to sleep at night because of the lack of fresh air. Also on the street there is a lot of noise from the tram's so you cannot open the window.

4.60
Pleasant experience. Very easy to walk around to a many of the great sites in Berlin. Hotel is just good value for money.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

3.80
gemütliche und gepflegte Atmosphäre
Price-performance ratio
3.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
4.00
Rooms
4.00

3.80
Very pleased. There was quite a bit of traffic noise because our room faced the street. Other than that it was a very good hotel.
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
4.00
Rooms
3.00

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