What our guests say

Our customer satisfaction index

85%
Based on 3 148 evaluations on 16 Portals

4.71
Really pleased with the hotel. A really nice city centre hotel.
Price-performance ratio
4.00
Service
5.00
Great reception staff, really helpful, nothing too much trouble
Breakfast
5.00
Location
5.00
Nice and central, easy travel
Cleanliness
5.00
Rooms
4.00
Nicely appointed, but little bit small

4.14
Gut
Price-performance ratio
3.00
Service
5.00
Breakfast
5.00
Location
4.00
Cleanliness
4.00
Rooms
4.00

5.00
Superior
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.00
Gerne wieder.
Price-performance ratio
3.00
Service
4.00
Breakfast
5.00
Location
4.00
Cleanliness
5.00
Rooms
4.00
Allerdings muss darauf geachtet werden ein Zimmer nach hinten zu haben. Sonst sehr laut.

3.71
Die Lage ist top, das Zimmer eher klein und die Aussicht auf den doch eher ungepflegten düsteren Hinterhof... naja... Dennoch waren Service, Freundlichkeit und vorallem das Frühstück kaum zu topen (was man preislich gesehen aber durchaus auch erwartet). Alles in allem aber doch sehr empfehlenswert, vorallem auch für einen Kurzaufenthalt.
Price-performance ratio
2.00
Service
5.00
Breakfast
5.00
Location
4.00
Cleanliness
4.00
Rooms
3.00

3.57
Viel zu laut - Problem Strassenbahnen vor dem Fenster. Zimmer relativ klein.
Price-performance ratio
2.00
Service
4.00
Breakfast
3.00
Location
5.00
Cleanliness
4.00
Rooms
3.00

4.50
It was great -apples and coffee when desired and friendly staff.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
5.00
handy to get to the train station and eateries
Cleanliness
4.00
Rooms
5.00
we had a large room

5.00
It was a lovely experience, especially after we could upgrade the room for a very small of money. We had 3 nights in a small suite, with living room type area, nice huge bathroom, and windows that could be opened during the night during the exceptional heat wave. We got 2 complimentary bottles of water each day - very generous!
Price-performance ratio
5.00
Great
Service
5.00
Very friendly and accommodating, especially Frau Neumann!
Breakfast
Location
5.00
Super location; next to lively neighborhood, S-Bahn, Museum-Island (!!!) and Alexander Platz. Could not be better
Cleanliness
5.00
perfect
Rooms
5.00
We changed room after the first night, as it was too small for two people with unexpected heat and noise in the street

4.40
Very nice, thank you.
Price-performance ratio
3.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

4.50
Good
Price-performance ratio
4.00
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
4.00

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