What our guests say

Our customer satisfaction index

85%
Based on 2 604 evaluations on 16 Portals

5.00
Empfehlenswürdig. Sehr gute Lage. Hilfreiche Mitarbeiter
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

5.00
This is a fantastic hotel - customer service is excellent. Our room was perfect - good size, great ensure and all very clean. Also, was nice & quiet at night. Enjoyed the breakfast- good selection and great coffees. This is also in a great location - 10mins from Alexanderplatz. I would stay here again next time I visit Berlin
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Fantastic location
Cleanliness
5.00
Rooms
5.00
We got an upgrade

4.33
Nettes kleineres Hotel in guter zentraler Lage. Sehr ordentliche Zimmer, sehr sauber und sehr freundliche und Service orientierte Mitarbeiter!
Price-performance ratio
4.00
Service
5.00
sehr freundlich und überaus Service orientiert
Breakfast
4.00
Location
4.00
Cleanliness
5.00
Rooms
4.00

5.00
We loved our stay here and would definitely return. I would recommend this hotel to anyone traveling to Berlin.
Price-performance ratio
5.00
Service
5.00
Everyone was very helpful and friendly. We enjoyed talking to the staff.
Breakfast
5.00
The best breakfast at any hotel we stayed in in Europe. The staff is very friendly and accommodating. The food was top notch.
Location
5.00
Cleanliness
5.00
Rooms
5.00

5.00
Excellent
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.67
Very good, but the breakfast was better in earlier years. I have stayed at this hotel quite often since 2003
Price-performance ratio
5.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.00
A quiet hotel with friendly staff. Overall, it was ok.
Price-performance ratio
4.00
Service
4.00
Breakfast
3.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.00
Room was as expected, clean, new and a bit small. The staff wasn’t very informative and didn’t treat us as other guests were treated. Great location.
Price-performance ratio
4.00
Service
3.00
Breakfast
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.67
Very nice stay and I would like to come back both for leissure and business stay,
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cozy area with many restaurants, cafees, shops and and S-Bahn very close by
Cleanliness
4.00
Rooms
4.00

4.40
Sehr sauber wenn auch kleine Zimmer. Personal war sehr freundlich und hilfsbereit.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
4.00
Cleanliness
5.00
Rooms
4.00

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