What our guests say

Our customer satisfaction index

85%
Based on 2 604 evaluations on 16 Portals

5.00
It was a lovely experience, especially after we could upgrade the room for a very small of money. We had 3 nights in a small suite, with living room type area, nice huge bathroom, and windows that could be opened during the night during the exceptional heat wave. We got 2 complimentary bottles of water each day - very generous!
Price-performance ratio
5.00
Great
Service
5.00
Very friendly and accommodating, especially Frau Neumann!
Breakfast
Location
5.00
Super location; next to lively neighborhood, S-Bahn, Museum-Island (!!!) and Alexander Platz. Could not be better
Cleanliness
5.00
perfect
Rooms
5.00
We changed room after the first night, as it was too small for two people with unexpected heat and noise in the street

4.40
Very nice, thank you.
Price-performance ratio
3.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

4.50
Good
Price-performance ratio
4.00
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
4.00

5.00
Gemütliches, durchweg angenehmes Hotel in hervorragender Lage - jederzeit zu empfehlen
Price-performance ratio
5.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.83
Ein Hotel in zentraler Lage mit schönem Stadtviertel
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
alles vorhanden, auch glutenfrei
Location
5.00
Cleanliness
5.00
Rooms
4.00
Dusche etwas zu klein

5.00
We are very happy with our choice of staying at Hotel Hackescher Markt. It was a perfect location for our first visit to Berlin. It is within easy walking distance of Museum Island and other center city landmarks. There is a lot of activity in the area of the hotel, which makes for its own excitement. The room and its features were comfortable. The staff provided assistance on several occasions when we were looking to book evening events. We enjoyed our stay and the staff at Hotel Hackescher Markt.
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.60
gute Lage direkt bei Hakescher Markt. Zwar kleine Zimmer aber für 1 Person ausreichend. Leider nicht ganz ruhig da Tramgeleise und Tramabstellplatz direkt vor dem Hotelfenster. Ich musste morgens um 0600 die Fenster schliessen.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
4.00
Cleanliness
5.00
Rooms
5.00

4.33
Mein Bad war etwas in die Jahre gekommen, das Silikon müsste erneuert werden. Hat ein Dachgeschosszimmer, nur mit Badewanne. Konnte zum Duschen kaum drin stehen und musste die Brause mit der hand halten. Das bei 146,-€ für die erste Nacht finde ich nicht ok. Der Service war sehr freundlich. Hatte um ein Zimmer zum Hof raus gebeten, da vorne die Straßenbahnen herfahren. Aber die Lage macht vieles wieder gut. Das Frühstück war lecker, mit großer Auswahl in netter Athmosphäre. Ebenso wie das Zimmer, mit einem sehr hohen Schlafkomfort im Boxspringbett.
Price-performance ratio
3.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
3.00

3.00
Close to seights and to restaurant around the Markt, small rooms and WC.
Price-performance ratio
3.00
Service
3.00
Supportive around transportation questions
Breakfast
Location
4.00
Close to center, museum and S bahn
Cleanliness
3.00
OK
Rooms
2.00
Small rooms, shower where you could not strand up

4.40
Buona
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

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