What our guests say

Our customer satisfaction index

84%
Based on 3 061 evaluations on 16 Portals

4.50
Nice Hotel. Perfect location.
Price-performance ratio
4.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.00
Overall it was good. The carpet was very stained and airconditioning would have been good as sleeping was hot and uncomfortable even with the portable fan. Also, we had a flight to catch and requested a taxi which didn't come and the lady at the front desk neglected to tell us there was a taxi rank around the corner that we could have just walked to which would have saved us half an hour of stressing about the taxi
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
5.00
Cleanliness
4.00
Rooms
3.00

4.00
Nice hotel with a friendly and nice staff! Only minus was the noise from the tram traffic.
Price-performance ratio
3.00
Service
5.00
Breakfast
4.00
Location
4.00
A bit too noisy outside because of end station for several trams. We had to close the window and then it was very hot in the room. Good to have the fan in the room to cool it down!
Cleanliness
4.00
Rooms
4.00

4.33
Insgesamt ein schönes Hotel. Aufgrund der zentralen Lage leider etwas laut.
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
4.00
sehr zentral
Cleanliness
4.00
Rooms
4.00

5.00
Wonderful in every aspect.
Price-performance ratio
5.00
Service
5.00
Very helpful with selling me train tickets to the airport
Breakfast
5.00
Fabulous choice
Location
5.00
Fabulous location. Surrounded by good restaurants and bars. Great for Museum Island 5 mins walk
Cleanliness
5.00
Rooms
5.00

4.50
superfreundlich, (zum Glück ist die Baustelle in der Straße weg (dafür kann ja das Hotel nix.....) gute Zeitungen, Kaffe sehr gut, vielen Dank beim Frühstück ein wenig mehr Obst?
Price-performance ratio
3.00
leider messepreis, dadurch teuer
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00
klein, aber praktisch und nett

4.20
Nice hotel with good location.
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.83
muy buena para recomendar
Price-performance ratio
5.00
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.83
Im Hackeschen Markt zu übernachten inzwischen beinahe wie im eigenen Bett. Mehr Komplimente kann ich nicht machen!
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.33
Bei Zimmern mit Frontseite ist die Lautstärke (Straßenbahnen) ein großes Problem.... Dies sollte man Gästen, die ein Zimmer nach vorne bekommen, vorabsagen.
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
4.00
Cleanliness
4.00
Rooms
4.00

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