What our guests say

Our customer satisfaction index

85%
Based on 2 580 evaluations on 16 Portals

Evaluation criteria

Overall assessment
3.95
Location
4.67
Rooms
4.00
Cleanliness
4.47

4.67
Outstanding !!
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
4.00
Cleanliness
5.00
Rooms
5.00

5.00
We loved the hotel! The location was great and I think the price for the quality of the hotel and the location was very reasonable. If we come to Berlin again we will definitely stay here and I have recommended the hotel to family and friends.
Price-performance ratio
5.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
5.00
We were kindly given an upgrade when checking in which was a lovely surprise and very much appreciated. The room was great and very comfortable.

4.67
Very Nice hotel. Can recommend it to others!
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
5.00
Right in the middle of Berlin
Cleanliness
5.00
Rooms
4.00
Missed aircondition

4.67
Schönes und sehr gut gelegenes Hotel, ideal für Ei Wochenende in Berlin
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Netter Innenhof ZUM sitzen
Location
5.00
Fussentfernung zum Hackeschen Markt, Alex etc
Cleanliness
5.00
Rooms
4.00
Modernes Bad, angenehmes Zimmer, ruhig nach innen zum Hof

4.80
Perfect!
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
5.00

5.00
ein sehr nettes und tolles Hotel in sehr guter Lage.
Price-performance ratio
5.00
Preis - Leistung passt
Service
5.00
super
Breakfast
5.00
alles vorhanden und extras wurden ganz frisch zubereitet
Location
5.00
alles sehr gut erreichbar
Cleanliness
5.00
spitze
Rooms
5.00
sehr nett eingerichtet

1.50
Terrible experience and would not return or recommend this hotel
Price-performance ratio
1.00
Charged too much for location and minimal no service
Service
1.00
Reception desk who checked us in somewhat rude and unwelcoming to guests, unfriendly and no smile
Breakfast
Location
3.00
Convenient location to many restaurants and tourist sites, but loud train and street noise
Cleanliness
1.00
Terrible housekeeping service or no service at all. Too many different staff assigned to do different tasks yet no customer service provided. Bathroom light bulb out and not repaired correctly.
Rooms
2.00
Noisy—Room above front door of hotel with door buzzer sounding throughout night; tram stop view from window; train noise

4.40
Erstklassige Lage. Geräusche der Remise stören selbst bei den straßenseitigen Zimmern nur wenig. Frühstück sehr gut. Nettes Personal. Besonders die Dame mit der dunkleren Haut wirkt äußerst kompetent.
Price-performance ratio
3.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

4.17
Very good. Clean, comfortable room with really nice mezzanine coffe area.
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
5.00
Rooms
4.00

4.00
Straßenseitig sehr laut!
Price-performance ratio
3.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

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