What our guests say

Our customer satisfaction index

85%
Based on 2 473 evaluations on 12 Portals

Evaluation criteria

Overall assessment
3.97
Location
4.70
Rooms
4.01
Cleanliness
4.48

5.00
We loved our stay here and would definitely return. I would recommend this hotel to anyone traveling to Berlin.
Price-performance ratio
5.00
Service
5.00
Everyone was very helpful and friendly. We enjoyed talking to the staff.
Breakfast
5.00
The best breakfast at any hotel we stayed in in Europe. The staff is very friendly and accommodating. The food was top notch.
Location
5.00
Cleanliness
5.00
Rooms
5.00

5.00
Excellent
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.67
Very good, but the breakfast was better in earlier years. I have stayed at this hotel quite often since 2003
Price-performance ratio
5.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.00
A quiet hotel with friendly staff. Overall, it was ok.
Price-performance ratio
4.00
Service
4.00
Breakfast
3.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.00
Room was as expected, clean, new and a bit small. The staff wasn’t very informative and didn’t treat us as other guests were treated. Great location.
Price-performance ratio
4.00
Service
3.00
Breakfast
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.67
Very nice stay and I would like to come back both for leissure and business stay,
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cozy area with many restaurants, cafees, shops and and S-Bahn very close by
Cleanliness
4.00
Rooms
4.00

4.40
Sehr sauber wenn auch kleine Zimmer. Personal war sehr freundlich und hilfsbereit.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
4.00
Cleanliness
5.00
Rooms
4.00

4.00
Gutes Hotel in guter Lage
Price-performance ratio
4.00
Service
4.00
Breakfast
3.00
Location
4.00
Cleanliness
5.00
Rooms
4.00

4.67
Gut
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
4.00

4.00
Habe in Berlin viel unternommen und nachts sehr gut geschlafen,denn das Zimmer war herrlich ruhig.
Price-performance ratio
2.00
Eindeutig zu teuer in den beiden ersten Tagen mit über 170 Euro
Service
5.00
Sehr geduldig bei vielen Fragen
Breakfast
3.00
zweimal gefrühstückt in 6 Tagen
Location
5.00
Ideal ,um die Mitte zu sehen und vor allem die Museen zu besuchen.
Cleanliness
5.00
Der Teppichboden war mal schick mit dem Karo,muss erneuert werden.
Rooms
4.00
Zimmer 406 gemütlich für eine Person.

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