What our guests say

Our customer satisfaction index

85%
Based on 2 270 evaluations on 12 Portals

Evaluation criteria

Overall assessment
3.97
Location
4.69
Rooms
4.02
Cleanliness
4.51

2.83
Ein Cityhotel mit freundlichem Personal. Leider ist der Standard der Zimmer nicht mehr Stand der heutigen Zeit
Price-performance ratio
2.00
Service
4.00
Breakfast
4.00
Location
3.00
Cleanliness
3.00
Rooms
1.00

3.83
We had a good time in Berlin. We will be back - with airconditioning!
Price-performance ratio
4.00
Service
3.00
Mostly friendly
Breakfast
4.00
Good croisants :)
Location
5.00
Hackesher Markt is so central you would not beleive it. Everything is close.
Cleanliness
4.00
Good
Rooms
3.00
If it's in the summer I would not recommend my room without asking for airconditioning. It was almost impossible to sleep at night because of the lack of fresh air. Also on the street there is a lot of noise from the tram's so you cannot open the window.

4.60
Pleasant experience. Very easy to walk around to a many of the great sites in Berlin. Hotel is just good value for money.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
4.00

3.80
gemütliche und gepflegte Atmosphäre
Price-performance ratio
3.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
4.00
Rooms
4.00

3.80
Very pleased. There was quite a bit of traffic noise because our room faced the street. Other than that it was a very good hotel.
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
4.00
Rooms
3.00

4.50
Nice Hotel. Perfect location.
Price-performance ratio
4.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.00
Overall it was good. The carpet was very stained and airconditioning would have been good as sleeping was hot and uncomfortable even with the portable fan. Also, we had a flight to catch and requested a taxi which didn't come and the lady at the front desk neglected to tell us there was a taxi rank around the corner that we could have just walked to which would have saved us half an hour of stressing about the taxi
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
5.00
Cleanliness
4.00
Rooms
3.00

4.00
Nice hotel with a friendly and nice staff! Only minus was the noise from the tram traffic.
Price-performance ratio
3.00
Service
5.00
Breakfast
4.00
Location
4.00
A bit too noisy outside because of end station for several trams. We had to close the window and then it was very hot in the room. Good to have the fan in the room to cool it down!
Cleanliness
4.00
Rooms
4.00

4.33
Insgesamt ein schönes Hotel. Aufgrund der zentralen Lage leider etwas laut.
Price-performance ratio
4.00
Service
5.00
Breakfast
5.00
Location
4.00
sehr zentral
Cleanliness
4.00
Rooms
4.00

5.00
Wonderful in every aspect.
Price-performance ratio
5.00
Service
5.00
Very helpful with selling me train tickets to the airport
Breakfast
5.00
Fabulous choice
Location
5.00
Fabulous location. Surrounded by good restaurants and bars. Great for Museum Island 5 mins walk
Cleanliness
5.00
Rooms
5.00

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